About Apron
Founded in 2021, Apron is set out to help SMBs win. Small businesses are the backbone of the economy, yet the systems they rely on - especially payments - are slow, manual and not built for them. Cash flow remains their biggest challenge, driven by the gap between the demands of managing payments and the tools available to do it well.
We are closing the gap by digitising and simplifying the payments process: capturing invoices, issuing expense cards, paying and getting paid, all in one place.
We have grown fast over the past few years, expanding our team to 100 individuals across the UK, Germany, Spain and more. We are backed by Index Ventures, Bessemer Venture Partners, Zinal Grow and Tony Fadell and we’ve raised $50m.
The ambition now is clear: build a category-defining, global fintech business. The next phase requires not just great product and ambition, but a world-class operating engine.
What you’ll do
Apron is hiring a Founder Associate to own and build one of the most critical systems in the company: our FinCrime and fraud infrastructure, while we design the long-term scalable org structure.
As Apron scales its payments platform, this domain sits at the heart of the business, touching product, engineering, operations and compliance. Every product launch, workflow change and scaling milestone has implications for risk management and regulatory exposure.
You’ll work across Product, Engineering, Ops and Support to ensure the right outcomes ship, and you’ll help us aggressively automate the service layer using AI.
This role exists to bring clear ownership and momentum to that system.
You will work directly with leadership and multiple teams to design, operate and evolve Apron’s FinCrime model. This is a high-impact role for a high-potential operator who wants to work at the centre of a fast-growing fintech business.
Responsibilities
Program ownership (FinCrime & Fraud): drive clarity, priorities, and execution across the four layers:
UI/UX flows (e.g., RFI, routing) with Product
Service layer operations with Support
Tech layer (KYB, TM, payments GL, etc.) with Engineering
Ops layer (flow of funds, regulatory operations) with Ops
Run the operating cadence: metrics, weekly goals, incident reviews, decision logs, stakeholder alignment.
AI-first: map current alert handling + customer contact workflows; prototype and deploy AI-driven workflows to reduce manual ops load (tooling, agents, prompt/workflow design, QA).
Lead the service team’s evolution: partner closely with the service teams and help shape how the team works as AI-automation increases (processes, tooling, training, QA).
Analysis & investigation: conduct independent analysis, produce clear recommendations, and drive decisions quickly.
What success looks like (first 90 days)
A single, visible FinCrime/Fraud “owner” operating model with clear priorities, metrics, and cross-functional commitments.
Clear definition of metrics across FinCrime/Fraud, increased visibility of metrics and reporting.
Measurable improvements in customer onboarding automation and alert resolution performance (speed, quality, % automated), with conservative risk settings maintained.
A concrete plan for the long-term org design (what belongs where; what should be automated; what roles we eventually need).
Who you are
Highly analytical, structured, and action-oriented; you can turn ambiguity into execution.
Strong program management instincts (you naturally create clarity, follow-ups, and momentum).
Comfortable working with technical teams; can collaborate closely with engineers and understand systems at a functional level.
Excited by AI automation and willing to build/iterate workflows (you don’t need prior FinCrime expertise).
Ownership mindset: you’ll push decisions through, not just coordinate.
Nice to have
Exposure to fintech risk, payments ops, or fraud/FinCrime concepts (not required).
Experience building automations, internal tools, agent workflows, or operational analytics.
Why this role
High-impact, founder-facing role at the center of Apron’s core goals.
Broad scope across Product/Eng/Ops with real ownership and fast learning curve.
Opportunity to build a modern, AI-first approach to FinCrime & Fraud.
What we offer
Meaningful stock options
Pension plan
Private health insurance with AXA (including optical and dental)
Life assurance with MetLife
Enhanced parental leave
Weekly Deliveroo allowance
29 days holiday (plus bank holidays)
Flexible working hours
Cycle to Work scheme
Electric vehicle scheme
This role is being managed on behalf of Apron by Robin Advisory (recruiting agency). Your application will be processed by both Apron and Robin Advisory.