About David Energy
David Energy is creating a new kind of power company. We offer cheaper and cleaner energy than traditional Retail Electricity Providers (REPs) can, and we do so economically because we can tap into renewable supply (e.g. solar) and controllable capacity (e.g. batteries) anywhere it exists, including "behind" customers’ electricity meters. We’re a series A company aiming to run the grid on clean energy 24/7/365.
We’re rapidly scaling our "Beat the Utility" product which guarantees small commercial customers that their total electric spend will be less than their incumbent utility. We can make this guarantee because our technology and risk management unlock value that is not available to the utility. We're currently operating in NYC (NYISO Zone J) and scaling toward hundreds of new customer locations per month, with plans to expand to additional zones and ISOs across the Northeast.
About This Role
As our first dedicated RevOps hire, you will build David Energy’s revenue operations function from the ground up — owning both the strategic architecture and the day-to-day execution. If you've scaled a revenue engine through a funding inflection point and want to do it again with more ownership, this role was designed for you.
As David Energy’s Senior Manager of Revenue Operations, you will be responsible for designing and implementing the systems, processes, and analytics infrastructure that powers the full customer lifecycle — from acquisition through retention. This means owning both sales operations and customer success operations as co-equal functions, including health scoring, expansion revenue workflows, and retention infrastructure.. Initially reporting to the Head of Sales and Customer Success, this role works closely with leadership across sales, operations, marketing, customer success and finance teams.
What You'll Do
Revenue Operations Strategy & Execution
Design and implement scalable revenue operations processes across the entire customer lifecycle (lead generation → customer acquisition → expansion → retention)
Own revenue forecasting, pipeline management, and performance analytics to drive predictable growth
Develop and maintain revenue metrics, dashboards, and KPIs that provide actionable insights to leadership
Create and optimize sales and customer success playbooks, processes, and workflows
Lead quarterly business reviews and revenue planning cycles
Systems & Technology Management
Serve as the primary administrator and strategic owner of our CRM (Salesforce) and revenue tech stack
Implement and optimize integrations between sales, marketing, and customer success tools
Evaluate, implement, and manage new revenue tools and technologies to support scaling operations
Ensure data integrity and governance across all revenue systems
Build automated workflows and reporting to eliminate manual processes
Sales & Customer Success Enablement
Partner with sales leadership to design and optimize sales processes, territories, and compensation plans
Develop customer success processes for onboarding, expansion, and retention
Implement and optimize lead routing, qualification, and handoff processes
Support pricing and deal approval workflows
Customer Success Operations
Build and own CS operational infrastructure including health scoring, expansion revenue playbooks, and renewal workflows
Design onboarding and lifecycle processes in partnership with CS leadership
Develop the reporting and analytics layer for CS performance (NRR, churn, expansion rate)
Analytics & Insights
Build comprehensive revenue reporting and analytics capabilities
Conduct analysis on conversion rates, sales cycle efficiency, customer acquisition costs, and lifetime value
Identify bottlenecks and optimization opportunities across the revenue funnel
Provide data-driven recommendations to improve team performance and business outcomes
Track and report on progress against revenue targets and operational metrics
Cross-Functional Collaboration
Work closely with marketing to optimize lead generation, nurturing, and attribution
Partner with finance on revenue recognition, forecasting, and financial planning
Collaborate with product on usage analytics and feature adoption tracking
Support customer success on expansion, retention, and health scoring initiatives
What We're Looking For
Required Experience
5-7 years of experience in revenue operations, sales operations, or business operations roles, with 3+ years of experience in a high-growth SaaS or technology company
Demonstrated experience scaling revenue operations through a funding inflection point — ideally from Seed, Series A, or Series B — with direct ownership of the build, not just maintenance of an inherited system
Expert-level proficiency with CRM systems (Salesforce preferred) including custom objects, workflows, and reporting
Strong analytical skills with experience in data visualization tools (Tableau, Looker, or similar)
Experience with sales and marketing automation tools (Outreach, Salesloft, Marketo, etc.)
What We Offer:
$150,000 - $190,000 in cash compensation + equity
Group medical and dental insurance
Flexible vacation / PTO policy
401(k) plan
Hybrid office culture, with team members working remotely and from our office in NYC
A supportive and inclusive work environment where your contributions are valued.
David Energy is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, or military status.
Ready to energize the future of revenue operations? Apply today!