OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
ROLE
As a Operations Development Specialist, you’ll play a pivotal role in elevating operational performance, shaping scalable solutions that positively impact our customers and partners.
We are looking for a highly motivated individual with exceptional problem-solving skills, strong attention to detail, and a passion for learning and embedding operational excellence into team workflows and decision-making. Reporting to the Service Excellence Improvement Leadership, you’ll be a trusted partner and go-to problem solver, helping the company scale initiatives effectively while maintaining agility.