cprime·Dallas - Ft. Worth, Texas

Atlassian Consultant

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Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.

Notice of E-Verify Participation:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Right to Work Notice:

If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way. Neither should the place you were born or another aspect of your national origin. A part of U.S. immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. You can read this law at 8 U.S.C. § 1324b. The Immigrant and Employee Rights Section (IER) may be able to help if an employer treats you unfairly in violation of this law. The law that IER enforces is 8 U.S.C. § 1324b. The regulations for this law are at 28 C.F.R. Part 44. Call IER if an employer: Does not hire you or fires you because of your national origin or citizenship status (this may violate a part of the law at 8 U.S.C. § 1324b(a)(1)) Treats you unfairly while checking your right to work in the U.S., including while completing the Form I-9 or using E-Verify (this may violate the law at 8 U.S.C. § 1324b(a)(1) or (a)(6)) Retaliates against you because you are speaking up for your right to work as protected by this law (the law prohibits retaliation at 8 U.S.C. § 1324b(a)(5))

We’re looking for a hands-on Atlassian Consultant to support a client that is newly migrating to Jira Cloud. This is not a formal training role, instead, you’ll be embedded with the team onsite, helping drive day-to-day adoption, answering questions in real time, and upskilling users organically.

The goal is simple: help teams get comfortable using Jira and Confluence Cloud and ensure they’re set up for long-term success.

What You’ll Be Doing:

Provide onsite, hands-on support to teams adopting Jira Cloud and Confluence Cloud
Guide users through day-to-day usage (creating tickets, workflows, dashboards, reporting, etc.)
Help onboard teams into Jira Cloud and ensure proper setup and usage
Answer ad hoc questions and troubleshoot issues in real time
Partner with stakeholders to improve adoption and best practices
Support light configuration where needed (workflows, boards, permissions, etc.)
Act as a go-to Atlassian expert for the client during the engagement

What We’re Looking For:

5+ years of experience working with Atlassian tools, specifically Jira and Confluence
Strong experience with Jira Cloud (not just Server/Data Center)
Proven ability to support adoption and user enablement (informal coaching vs. structured training)
Comfortable working onsite and engaging directly with cross-functional teams
Ability to simplify concepts and help non-technical users get up to speed quickly
Strong problem-solving skills and a proactive, hands-on approach

Nice to Have: