← All jobs
Senior Software Engineer (Frontend), Technical Support
RemoteFull-timeSeniorLeverDirect apply
Technical SupportFull-Time
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
Sr. Software Engineer (Frontend), Technical Support – L2
The Role:
As a Frontend Software Engineer in the Support Team at Outreach, you will build and enhance AI-powered platform user interfaces that empower Outreach’s Technical Support Engineers (TSEs) to deliver excellent customer service at scale.
This role focuses on developing scalable, maintainable frontend applications and embedded UI components that integrate seamlessly with backend services and external systems. The ideal candidate is technically strong in modern frontend technologies, understands user experience fundamentals, and thrives in a collaborative engineering environment.
About the Team
The Outreach Technical Support team is a crucial resource that helps customers realize the full potential of the Outreach platform. The team is comprised of deeply technical, customerobsessed support professionals that answer questions, address challenges and advocate for solutions that improve the Outreach customer experience.